Reinstall the Dropbox desktop app to ensure you’re using the latest version. If it’s not, update your operating system. Make sure Dropbox supports your computer and operating systemĬheck our system requirements article to make sure the device and operating system you’re using are supported by Dropbox. If you’re enrolled in a beta or early access version of the Dropbox desktop app, upgrade to the latest stable build of the Dropbox desktop app. Check if the Dropbox app is up to date on your device: Your device settings determine whether you have to update the apps on your device manually or if they’re updated automatically.
Make sure the Dropbox desktop app is up to date If you’re on a Dropbox Business team, contact your admin. If none of the above options fix the problem, c ontact Dropbox support.If the application can’t be modified to allow the Dropbox desktop app, and it isn’t needed, uninstall it.
Close all other applications on your computer, restart your computer, and see if that fixes the problem. If the Dropbox mobile app unexpectedly quits or keeps crashing, visit this article instead.Ĭlose all other applications and restart your computerĬertain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash. Note: If the Dropbox desktop app keeps quitting or crashing, you can still access the files and folders in your Dropbox account on.
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